Website Terms of Use

Orders

At Naturally home, we make every effort for all orders to be packed and dispatched within 1-2 working days, meaning you will receive your box of beautiful products within 3-5 working days, or sooner. From time to time, depending on demand and stock levels at our suppliers, some items may be temporarily out of stock. Rest assured, we will do everything in our power to minimise this inconvenience. Naturally, we are only human!

Payment

All prices advertised on our site are inclusive of GST (where applicable). Your invoice will show a total excluding tax, GST payable and a grand total.

Payment is made through PayPal's secure payment gateway.  There are 2 options for payment.

If you do not have a PayPal account, you may simply  pay by credit card (Visa or Mastercard). If you do have a PayPal account, you are able to use either funds from your PayPal account, or chose to use a credit card (Visa or Mastercard).

Couriers

All our boxes are delivered by Fastway Couriers, who are both efficient and reliable. Once shipped, you will receive an email detailing a tracking number of your order and you can track the progress of the delivery at www.fastway.com.au  If you are not at home to accept delivery and have not indicated that you have given authority to leave the box unattended, the driver will leave you an ‘attempted delivery card’. Simply phone to rearrange a delivery day with the courier that is convenient for you, or instruct where he may leave your box in a secure place. Understandably, we will take no responsibility for missing boxes if authority is given to leave the delivery unattended.

Returns

In the unlikely event that you receive your products and are not happy with the condition in which they arrive, we will replace them. Notify us via phone or email. If you order an item in error, or change your mind, products may be returned, (at the expense of the customer) for a full refund, provided they are in a re-sellable condition. If the item is not re-sellable at the full RRP (to the discretion of the Naturally home team) a refund will not be given.

Packaging

 All packing fillers are made from 100% biodegradable cornstarch and 100% biodegradable bubble wrap. Naturally, all of our box tags, business cards, compliment slips and invoices are printed in Australia, using 100% recycled waste paper, with 100% Green Power and vegetable based soy inks.

Feedback

We aim to please all our customers and help make your home a healthier, aromatic, chemical free environment. We appreciate your feedback, so feel free to drop us a line to let us know what you think of the products or to ask any questions.

We know these products are fabulous and feel confident that Naturally, you will too!

Danielle and the Naturally home team.
 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Naturally home’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Naturally home’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 26070830705. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.